Client Portal

Monitoring Support Contract Clients

If you are currently having your network monitored by us you can click the Service Center link to be connected to the monitoring site.

If you don't currently have a login ID for the Service Center click here to have an account setup.

For more information about the monitoring support contracts we offer, go to the Services page.

Incident Based Remote Support

We offer another form of Remote Support for clients not currently on support contracts. You must first contact our support team to initiate a service request at one of the numbers on the Contact page.

Once you have the login information, click on the Remote Support link to start the support.

Our Remote Support offering has the following benefits:

• Nothing is installed on the client computer.
• You establish the connection with our monitoring station therefore no reconfiguration of your computer or network settings is required.
• Encrypted, secure connection from your office to ours.